Our values since 1992
Mission
Offering efficient, safe, and customized international shipping and integrated logistics services, supporting companies with comprehensive supply chain management. TWS is committed to simplifying logistics processes and providing customized solutions, allowing clients to focus on growing their business.
Vision
To become a global benchmark in the international logistics and shipping sector, standing out for innovation, reliability, and quality of service. TWS aims to build an increasingly efficient and technologically advanced network, capable of meeting the needs of an ever-evolving market.
Values
TWS values represent the basis of every activity and relationship with customers:
- Reliability
- Expertise
- Innovation
- Personalization
- Transparency
🎯 Experience, expertise and continuous training
The TWS team is made up of professionals with expertise in shipping, customs clearance, and integrated logistics, who receive ongoing training and continuing education. This ensures consistently efficient, reliable services tailored to each client's specific needs.
🚀 Our mission
Offering fast, secure, and personalized international shipping and logistics services, allowing companies to focus on their core business with the confidence of having a reliable logistics partner.
✈️ A global network without limits
Over the years, TWS has built a strong international network of agents and partnerships with airlines, ocean carriers, freight forwarders, and customs agencies.
Thanks to this structure, the company manages significant volumes every year, including over 13 million items of clothing, confirming itself as a strategic partner for the fashion sector and many other industries.
💻 Technological innovation and digital logistics
Innovation is at the heart of TWS's strategy. Constant investments in technology and information systems allow us to offer:
- real-time access to shipments
- warehouse stock monitoring
- integration with company systems
Internally developed IT solutions guarantee maximum flexibility, especially for the e-commerce sector, enabling efficient management of online sales.
🔐 Data security and reliability
TWS ensures high standards of cybersecurity thanks to advanced disaster recovery and continuity management systems. Collaboration with technology partners such as Cisco, IBM, Microsoft, and Motorola ensures robust, high-performance, and secure infrastructure.
🤝 Your trusted logistics partner
Relying on TWS means choosing an international partner capable of offering customized solutions, ongoing support, and comprehensive management of company logistics.
Do you have something to report? Use our confidential and secure channel, even anonymously, to report behavior that is non-compliant, illegal, or contrary to company values: whistleblowing.
Our code of ethics
Sustainability Initiatives
TWS is committed to a concrete path of sustainability and corporate social responsibility (CSR), aimed at reducing environmental impact and promoting ethical practices throughout its operations.
- EcoVadis Sustainability Assessment: the company obtained a high score (over 85% of the companies assessed), with the “Committed” recognition.
- Electric vehicles and emissions reduction: Ongoing investments are made in electric and low-emission vehicles to reduce the environmental impact of operations.
- Sustainability Certification (2024): a process is underway with a prestigious Italian university to improve transparency and ESG performance.
- Solar energy and efficient technologies: Photovoltaic systems have been installed and low-consumption solutions have been adopted to increase energy efficiency.
- Labor and Human Rights Policies: We promote a fair and inclusive environment, focusing on the well-being of our employees, customers, and partners.
Security Standards Overview
TWS guarantees high safety standards through international certifications and qualifications, ensuring regulatory compliance and reliability throughout the supply chain.
ENAC – Regulated Agent (TWS Milano | dal 2019)
- ENAC qualification as a Regulated Agent
- Certified safety for air cargo
- Processes compliant with European air cargo security regulations
AEO F – Authorized Economic Operator (TWS Group | dal 2015)
- Certification recognized by the European Union
- Reliable operator for customs and international trade
- Greater security and simplification of import/export procedures
TAPA Certification (TWS Milano dal 2016)
- International standards for supply chain security
- Reducing risks in logistics and freight transport
- Three areas:
- FSR – warehouse safety
- TSR – Road Transport Safety
- TACSS – Air Cargo Security
